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Unless otherwise specified Keystone Sewing Machine Company will ship according to our best judgment.  All orders shipped F.O.B.   

Freight Damage 


You (the consignee) must file claims for goods damaged or lost in transit with the transportation company immediately.  Keystone Sewing Machine Company cannot be responsible for any damage in transit, but will be glad to assist in any reasonable way.  Hidden damage must be reported to the carrier immediately when discovered and you must file a claim with the carrier.  

Warranty


Unless otherwise stated Keystone Sewing Machine Company equipment is warranted against defects in material or workmanship for a period of six months  from date of invoice.  We do not charge for labor during the warranty period.  A warrantee period of  one (1) year applies to clutch motors defective for the same causes.  Clutch discs and break linings are not covered under the warrantee.  Keystone Sewing Machine Company's warranty covers only manufacture defects in parts.  Wear items like needles, bobbins, bobbin case, hook, and check spring are not covered unless damaged in shipping.  Customer is responsible for shipping to and from Keystone Sewing Machine Company's repair shop.  

Warranty is only good at Keystone Sewing Machine Company.  The warranty is not transferable and can only be performed by Keystone Sewing Machine Company.

Shipping charges are not covered by warranty and are the customers responsibility. 

Return of Merchandise  


Before returning merchandise you must request a Return Authorization Number.  Requests must be made within 30 days of invoice, and complete goods retuned fright prepaid, and in saleable condition.  Machines and motors must be retuned in their original packaging and carton.  The issuance of a RA# does not constitute admittance of liability.  All returns will be inspected before any credit will be issued.  Credit will be issued, less 15% for handling, inspection, and repackaging.  If repairs must be made, the cost of the repair will be deducted from the credit.  

Non-Stock, Custom or Special Orders

These orders are not subject to cancellation or return as they are specially manufactured.  A deposit of 50% is required within such purchase orders.

 Non-Stock, Custom or Special Orders

These orders are not subject to cancellation or return as they are specially manufactured.  A deposit of 50% is required within such purchase orders.

Web Site Disclaimer

While all efforts have been made to insure the accuracy of the information on this web site, errors may have been made. Keystone Sewing Machine Company, Inc. accepts no responsibility for any errors that may have occurred on this website.

 

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Keystone Sewing Machine Company, Incorporated        
833 North 2nd Street, Philadelphia, PA  19123  United States
Telephone (215) 922 6900  Fax (215) 238 0270
email 
info@keysew.com

This page was last updated on September 30, 2008